Fraktpolicy

Shipping Policy - LittleNord

At LittleNord, we want your order to arrive safely and without unnecessary hassle. Here is what you need to know about our shipping and delivery process.

Order Processing

We normally process orders within 1-3 business days.

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Orders are generally not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times depend on where you live:

  • Finland: 5-10 business days
  • Other European countries: 7-12 business days
  • United States: 7-15 business days

These are estimated delivery times, not guaranteed delivery dates. Occasionally, an order may take longer because of courier delays, customs processing, weather, busy periods, or other circumstances outside our control.

Product Categories and Delivery Options

We use separate shipping arrangements for regular individual products and Gift Boxes. Available destinations and delivery charges depend on the products in your order.

Regular Individual Products

Regular individual products are shipped by our suppliers separately from our Finland-dispatched Gift Boxes.

Standard Delivery: Free for eligible orders to our supported destinations.

Premium Delivery: EUR 9.90. Your checkout displays the applicable charge in your checkout currency.

Supported destinations are Finland, Austria, Belgium, Bulgaria, Denmark, Estonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden and the United States. Availability for your address is shown at checkout.

Gift Boxes

Our Gift Boxes are dispatched from Finland.

  • Finland: Standard Delivery is free; Premium Delivery is EUR 5.90.
  • Other supported European destinations: Standard Delivery is EUR 5.90; Premium Delivery is EUR 9.90.

Supported international Gift Box destinations are Austria, Belgium, Bulgaria, Denmark, Estonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain and Sweden. Availability for your address is shown at checkout. Gift Boxes are not available for delivery to the United States.

Orders Containing Both Categories

If your order contains both regular individual products and Gift Boxes, the items may arrive in separate parcels and at different times. Shipping charges can be combined across the separate shipments. The total delivery charge and available options are shown at checkout before payment.

Standard and Premium are the delivery-option names used at checkout. Selecting Premium does not by itself specify a faster transit time; refer to any delivery estimate displayed for your order.

Shipping offers may change from time to time. Any current shipping promotion will be shown on our website or at checkout.

Tracking Your Order

Once your order has been shipped, we will send you a tracking number by email.

Please allow a little time for the tracking information to become active after the shipment has been dispatched.

If you have not received tracking information within a few days after your order has been processed, please contact us at support@littlenord.com.

Delivery Delays

We do our best to get your order to you within the estimated delivery time. However, occasional delays can happen.

This may be due to:

  • Courier or postal delays
  • Customs processing
  • Severe weather
  • Public holidays
  • High order volumes
  • Transportation disruptions

If your order is delayed, we appreciate your patience and will do our best to assist you.

Incorrect or Incomplete Address

Please make sure your shipping address is correct and complete before placing your order.

LittleNord cannot be responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

If you notice an error in your address, please contact us as soon as possible. We will try to correct it before your order is shipped, but we cannot guarantee that changes will be possible once processing has started.

Lost or Missing Packages

If your order appears to be lost or has not arrived within the expected delivery timeframe, please contact us at support@littlenord.com.

We will work with the shipping provider to investigate the shipment and help find a solution.

Customs, Import Duties and Taxes

For orders shipped outside the European Union, including orders delivered to the United States, customs duties, import taxes, or other charges may apply depending on the destination and applicable regulations.

Unless otherwise stated at checkout, any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer.

Because these charges depend on the destination and applicable regulations, LittleNord cannot guarantee whether additional charges will apply or how much they may be.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: support@littlenord.com

We aim to respond within 24-48 hours.

LittleNord
Nordic Care For Growing Babies